This Refund Policy explains how payments, cancellations, refunds, and absence notices work for all classes, drop-ins, class packages, memberships, subscriptions, private lessons, and training programs offered by Dynamic Dance Company LLC (“Dynamic Bachata Dance Company,” “we,” “us,” or “our”). By making a purchase or enrolling in a program, you agree to this policy.

All payments are final and non-refundable.

If you’ll be away for a full month, you can avoid that month’s charge by letting us know in writing before your billing date. See Section 4 below.

1. All Sales Are Final

All payments made to Dynamic Bachata Dance Company are final, non-refundable, and non-transferable. Once a payment has been processed, it is closed. Unless required by law or expressly stated otherwise in writing at the time of purchase, no refund, credit, discount, rollover, or transfer of any kind will be issued—including transfers to another month, another program, another class, private lessons, merchandise, or another person.

2. Change of Mind

Deciding not to attend after payment has been made does not qualify for a refund. This includes, without limitation: change of mind, loss of interest, travel, vacation, work or school conflicts, other scheduling conflicts, personal or family reasons, transportation issues, or voluntary withdrawal from a class or program.

3. Missed Classes

Classes missed for any reason are not refunded, not credited, and not made up. Your payment reserves your spot for the applicable class or month, whether or not you attend. Packages and credits may also have expiration dates; expired credits are not redeemable.

4. Monthly Absence Notice — In Writing

If you have a recurring monthly membership or program and you’ll be absent for an upcoming month and do not wish to be charged for that month, simply let us know in writing before that month’s billing date. We don’t require a fixed number of days’ notice—life happens—but the notice must be in writing through an official channel (see Section 5) and reach us before the charge, so we can pause your billing for that month.

The earlier you tell us, the easier it is to apply the pause—but the only firm requirement is that written notice reaches us before the billing date for the month you want to skip.
Notice received after a charge has already been processed applies to future months; the current month’s payment remains non-refundable.
An approved unpaid absence pauses attendance only. For programs with a fixed commitment, it does not cancel or shorten that commitment, and the commitment is extended by the length of the absence.
You may cancel a recurring subscription at any time; cancellation stops future charges and takes effect at the end of the current billing period. Amounts already charged are non-refundable.

5. Valid Forms of Notice

To be valid, any absence notice, cancellation request, or exception request must be submitted in writing through an official channel, so that a dated, verifiable record exists:

Email to dynamicbachatafusion@gmail.com
Text (SMS) or WhatsApp to (720) 899-8747

Verbal notice is not valid. Notice given in person, by phone call, by voice message, or in conversation before, during, or after class or at a social event will not be accepted or considered received—regardless of who it was given to, including instructors, staff, assistants, or teammates. Only written notice sent through the official channels above creates a valid record.

6. Effective Date & Confirmation of Notice

Notice is effective on the date the written message is received by us through an official channel—not the date of any prior conversation, intention, or verbal mention. We will confirm every valid notice in writing within three (3) business days. If you do not receive written confirmation within that period, it is your responsibility to follow up. Notice that has not been confirmed in writing by us is not considered received.

7. Chargebacks & Payment Disputes

You agree not to initiate a chargeback, payment dispute, or reversal for any fee governed by this policy or by a signed program agreement. Any chargeback filed in violation of this section constitutes a breach and may result in immediate removal from the class or program, with all remaining amounts owed becoming immediately due, plus any fees we incur in responding to the dispute.

8. Exceptions

Exceptions are granted at our sole discretion and only under documented extreme circumstances (for example, serious injury with medical documentation, or permanent relocation outside the metro area). Any exception must be requested in writing through an official channel and is not valid unless approved by us in writing. A verbally granted exception is void. Where an exception is approved, we may, at our discretion, issue studio credit rather than a cash refund.

9. Training Teams & Program Agreements

Some programs, such as our Advanced Social Dancing Training Team, are governed by a separate written agreement that you sign at enrollment. Those agreements may include a mandatory commitment term and additional terms. Where a signed program agreement applies, its refund and absence provisions govern that program and are read together with this policy.

10. Changes to This Policy

We may update this Refund Policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of our services after changes take effect means you accept the updated policy.

11. Contact Us

Questions about this Refund Policy, or need to submit a notice? Contact us:

Dynamic Dance Company LLC
6708 W 44th Ave, Wheat Ridge, CO 80033
Email: dynamicbachatafusion@gmail.com
Phone: (720) 899-8747

1. All Sales Are Final

2. Change of Mind

4. Monthly Absence Notice — In Writing

The earlier you tell us, the easier it is to apply the pause—but the only firm requirement is that written notice reaches us before the billing date for the month you want to skip.

Notice received after a charge has already been processed applies to future months; the current month’s payment remains non-refundable.

An approved unpaid absence pauses attendance only. For programs with a fixed commitment, it does not cancel or shorten that commitment, and the commitment is extended by the length of the absence.